One system for every Unity service call.
From the customer’s first request to scheduling, dispatch, on-site work, completion and payment — every home-service job stays connected.
Today’s operations
Live service activity across Unity Home Services.
Service pipeline
Every request moves through a clear operational stage.
Active jobs
What needs attention right now.
Priority queue
Updated just nowService mix
TodayServices & Pricing
Manage Unity service categories, internal pricing and customer-facing price rules.
Service catalog
Select a category to view its services.
Chimney Services
Pricing + visibility settings.
Service Requests
Today only: new requests received today, services scheduled for today, and same-day requests. Use Jobs when you need another service date.
Today’s service jobs
Central job board for scheduling, dispatch and field progress.
| Job | Service | Customer | Technician | Schedule | Status |
|---|---|---|---|---|---|
| No service jobs yet. | |||||
Today’s Transactions / Job Activity
Operational job activity recorded today, even when the service itself is scheduled for another date.
| Time | Job | Activity | Customer | Technician | Schedule |
|---|---|---|---|---|---|
| No job activity recorded today. | |||||
Know who is going where — before the customer has to ask.
Technician assignment, route status and job priority organized in one operational view.
Technician status
Live dispatch board.
Live field technicians
Updates from Tech FieldUnity decides when customers can book.
Set operating days, business hours, appointment capacity, booking notice and blackout dates here. Customer availability will come only from these company rules. Scheduled jobs will consume slot capacity automatically once the live calendar backend is connected.
Calendar & availability
No customer can create their own time outside company availability.
Weekly operating hours
Company onlyBlock date / special closure
Holiday, weather, capacity, owner decisionCustomers & Properties
Customer records, property addresses, service history, active jobs and balances.
| Customer | Phone | Primary Property | Jobs | Last Service | Balance | Status |
|---|---|---|---|---|---|---|
| No customers yet. | ||||||
Selected customer
Profile + current activity.
Property history
Visits, technicians and recent service.
People & teams
Live field availability, roles and assignments.
Attendance & service visits
One shift record can contain multiple property visits and job sessions.
| Employee | Clock In | Clock Out | Hours | Visits | Live Status |
|---|---|---|---|---|---|
| No attendance activity today. | |||||
David Ramirez · Today
Attendance session + job activity.
Service attendance
Who actually went to each property.
Payments & verification
Official invoice amounts are locked after finalization. Payments can be digital or cash, but staff cannot rewrite the amount.
Payment proofs awaiting review
Only authorized office roles can verify money received.
Payment approval history
Verified and rejected payment proofs remain visible here.Cash received
Staff confirms receipt; the amount is pulled from the locked invoice and cannot be typed manually.
Quick Pay QR / Link
For phone, walk-in or referral customers who did not start in the customer app.
Today in front. Full history behind it.
Owners can see today’s activity immediately, then move backward to yesterday, prior days, last month or any custom date range without losing historical records.
Performance & history
Dashboard defaults to Today.
Find historical records
Search by customer, phone, job number, property, technician, service, invoice or payment status.
| Date | Record | Customer / Property | Service / Detail | Staff | Amount | Status |
|---|---|---|---|---|---|---|
| No historical operational records yet. | ||||||